• Application Deadline: Tue, 30 Sep 2025 00:00:00 GMT
• Position: Operations Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Lagos




• City Lekki




• Job Field Administration / Secretarial 
  
  




• Salary Range ₦150,000 - ₦200,000/month
  
  

Job Summary

• We are seeking an experienced and proactive Operations Manager to oversee the day-to-day activities of our laundry and dry-cleaning business.


• The ideal candidate will ensure smooth operations, maintain service quality, manage staff performance, and drive customer satisfaction.


• This role requires a strong leader with excellent organizational and customer service skills who can thrive in a fast-paced service environment.

Key Responsibilities

• Oversee daily laundry and dry-cleaning operations to ensure efficient workflow.


• Maintain high-quality service delivery and enforce operational standards.


• Supervise, train, and schedule staff to maximize productivity.


• Handle customer service issues promptly and professionally.


• Monitor equipment performance, coordinate maintenance, and ensure proper usage.


• Track inventory of supplies and manage procurement to avoid shortages.


• Implement process improvements to enhance efficiency and customer satisfaction.


• Prepare operational reports and present performance updates to management.


• Ensure compliance with health, safety, and hygiene standards.


• Motivate and mentor staff to foster a positive and productive work environment.

Qualifications & Requirements

• HND or BSc in Business Administration, Management, or a related field.


• Minimum of 3 years’ proven experience as an Operations Manager (preferably in a service or retail-based business).