Job Description
Role Summary
- We are seeking Administrative Interns to join our team for an initial period of six (6) months. The interns will serve as a liaison between our customers and the company, focusing on form submissions, response reviews, and customer engagement support. This role is designed for detail-oriented individuals eager to learn, contribute, and grow in a fast-paced work environment. Successful interns may be considered for retention after the program.
Key Responsibilities
- Assist in processing and submitting forms on behalf of customers and the company.
- Review large volumes of customer responses (10,000+ monthly) to identify relevant or high-interest prospects.
- Notify and escalate qualified leads or responses to the Marketing team for follow-up.
- Maintain accurate records of form submissions and customer interactions.
- Support day-to-day administrative tasks and documentation.
- Act as a liaison between the company and customers, ensuring timely and professional communication.
- Participate in internal training programs to gain IT and administrative skills.
- Provide basic operational support to managers and other team members as required.
Qualifications & Requirements
- Current undergraduate, recent graduate, or entry-level candidate with interest in administration or customer relations.
- Strong attention to detail and ability to handle large volumes of data and responses.
- Good written and verbal communication skills.
- Basic proficiency with MS Office (Excel, Word) or Google Workspace.
- Willingness to learn and adapt to new IT tools and processes (training will be provided).
- Ability to work onsite daily and commit to the full 6-month program.
- A proactive, reliable, and positive attitude.