• Application Deadline:
• Position: Training and Onboarding Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 1 - 3 years



• Location Kwara




• Job Field Human Resources / HR 
  
  

Position Summary

• As a Training and Onboarding Officer, you will be responsible for effectively managing the deployment and onboarding process for new leads.

Roles and Responsibilities

• ​Engage leads for deployment and training.


• Conduct and take riding test scores.


• Deployment of leads on the Gamma Mobility dashboard.


• Deployment of leads on partner(s) platform.


• Register new riders and verify their information, ensuring it aligns with Gamma standards.


• Guide riders through the onboarding process and familiarise them with tools for success.


• Promote the Gamma brand and inspire enthusiasm among drivers.

Requirements

• Bachelor's degree in any discipline


• 1-3 years experience in onboarding, training, customer success, or field operations, ideally in fintech, mobility, or logistics.


• Strong interpersonal and communication skills for engaging with drivers and customers.


• Proactive, detail-oriented, and capable of working in a fast-paced, dynamic environment.


• Familiarity with ride-hailing platforms and the ability to train customers on platform-specific requirements.