Job Description
Role Summary
- The Human Resources & Administration Manager is responsible for overseeing all aspects of human capital management and administrative operations within the organization.
- This includes managing HR policies, recruitment, performance management, employee relations, training and development, and ensuring smooth administrative support across the interior design projects, showroom operations, and furniture manufacturing unit.
- The role requires a balance of strategic HR leadership and hands-on administrative management to support a dynamic and creative business environment.
- Candidate should not be more than 38 years old.
Key Responsibilities
Human Resources Management:
- Develop and implement HR strategies, policies, and procedures aligned with company goals.
- Lead the full recruitment cycle (job postings, interviews, selection, onboarding) for design, showroom, and factory staff.
- Oversee performance management, including setting KPIs, conducting appraisals, and supporting career development.
- Drive employee engagement and retention initiatives tailored to diverse teams (designers, sales staff, artisans, factory workers).
- Manage employee relations, grievance handling, conflict resolution, and disciplinary procedures.
- Ensure compliance with labor laws, health and safety standards, and other regulatory requirements.
- Maintain and update HR records, contracts, and employee data in line with best practices.
- Coordinate training programs to build staff capacity (design software, customer service, factory safety, etc.).
Administration & Operations Support:
- Oversee administrative services including office management, logistics, procurement of office supplies, and facility management.
- Support showroom administration – ensuring a conducive work environment, visitor experience, and customer-facing readiness.
- Provide HR and admin support to project teams to ensure smooth execution of interior design and manufacturing projects.
- Manage staff schedules, leave administration, and attendance tracking across departments.
- Supervise administrative staff, drivers, cleaners, and other support personnel.
- Coordinate company-wide communications, staff meetings, and reporting systems.
Strategic Contributions:
- Partner with management to forecast staffing needs for new projects, showroom growth, and factory expansion.
- Contribute to organizational development, culture building, and change management initiatives.
- Implement HR metrics and reporting to track workforce productivity and administrative efficiency.
- Support succession planning and leadership development initiatives.
Qualifications & Skills
- Bachelor’s Degree in Human Resources Management, Business Administration, Industrial Relations, or a related field.
- 5 - 7 years HR & Admin experience, preferably in manufacturing, retail, or project-based industries.
- Professional HR certification (e.g., CIPM, SHRM, CIPD) is an added advantage.
- Strong knowledge of labor laws, HR best practices, and workplace compliance.
- Proven experience managing diverse teams (creative staff, showroom/sales personnel, and factory workers).
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and problem-solving skills with attention to detail.
- Proficiency in HR software and Microsoft Office tools.
- Ability to work in a fast-paced, creative, and hands-on environment.