• Application Deadline:
• Position: Sales Operations Specialist - ATM Cards / Digital Payments



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 years



• Location Lagos




• City Ikeja




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Summary

• The Sales Operations Specialist will support the Business Development (BD) function by ensuring that performance tracking systems, incentive programs, and training support are effectively implemented and managed.


• This role works cross-functionally with BI, Training, and Business Development teams to enhance sales effectiveness, improve team accountability, and promote alignment with organizational objectives.

Key Responsibilities

• Implement and manage the reward and penalty system for the Business Development team, ensuring fair and transparent execution.


• Collaborate with the Business Intelligence (BI) team to track and analyze BD team performance data.


• Monitor performance trends and escalate concerns to Business Development Managers (BDMs) and Zone Managers (ZMs) for timely intervention.


• Partner with the Training team to conduct onboarding and refresher sessions on BD policies and SOPs.


• Track the implementation of policies and procedures, and provide actionable feedback to improve training effectiveness.


• Support the coordination of strategic meetings for ZMs and BDMs; ensure timely documentation and circulation of meeting minutes.


• Provide administrative and reporting support to ensure alignment between frontline teams and internal processes.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Sales, Operations Management, or a related field.


• 2+ years of experience in sales operations, performance tracking, or a similar support function.