Job Description
Responsibilites
Benefits Administration:
- Administer employee benefits such as health insurance, pension contributions, and leave management
- Liaise with third-party providers (HMOs, insurance firms, pension fund administrators)
- Group Life, Accident Claim, Life Insurance, Liaise with NSITF
- Conduct periodic benefits surveys to ensure competitiveness in the market
Employee Welfare:
- Implement employee wellness and welfare programs (healthcare, work-life balance, mental health support, etc.)
- Coordinate social and team-building events (e.g., end-of-year parties, birthdays, staff retreats)
- Manage staff grievance procedures related to welfare issues and escalate when needed
- Ensure a safe and conducive work environment, liaising with facility and safety teams
- Maintain up-to-date welfare policy documents and ensure compliance with labor laws.
Rewards and Recognition:
- Manage employee reward and recognition frameworks (bonuses, LSA, BEST Awards, etc.)
- Monitor and evaluate the effectiveness of rewards programs and suggest improvements
- Implement monthly, quarterly, and annual recognition programs.
Employee Engagement:
- Support surveys and feedback initiatives to measure employee satisfaction
- Recommend interventions to improve morale and reduce turnover
- Serve as the liaison between staff and management for nondisciplinary concerns.
Learning program coordination and administration:
- Provide administrative and logistical support for all training programs, workshops, and onboarding sessions.
- Help maintain accurate training records, update employee development plans, and manage the company's Learning Management System (LMS).
- Work with line managers to track and monitor employee progress during training.
- Coordinate with external training providers and internal subject matter experts as needed.
Reporting & Compliance:
- Prepare monthly reports on welfare activities and employee participation
- Track and analyze reward data to ensure ROI and alignment with HR strategy
- Ensure all programs comply with Nigerian Labour Law and company policies
- All other activities as required.