Porter at Tribest Coporate Support Ltd

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 days ago

Additional Details

Job ID
136034
Job Views
25

Job Description






Key Responsibilities

Guest Luggage Handling:




  • Greet guests upon arrival and departure, promptly assisting with the loading and unloading of luggage from vehicles.

  • Safely transport luggage to guest rooms upon check-in and retrieve it for check-out, ensuring all items are accounted for and delivered in a timely manner.

  • Store and retrieve luggage securely in the designated storage room as requested by guests.



Customer Service & Assistance:




  • Escort guests to their rooms and provide a brief orientation to the room and hotel facilities (e.g., explaining how to use the air conditioning, lights, and key card).

  • Provide information about the hotel services, local area, tourist attractions, and transportation options in Lagos.

  • Assist the Front Desk with directing guests and managing lobby traffic during peak hours.



Operational Support:




  • Assist in setting up and dismantling equipment for hotel events, conferences, and banquets when required.

  • Run errands for the front office or management as needed, such as delivering documents or packages.

  • Ensure the hotel lobby, entrance, and immediate surrounding areas are clean, tidy, and presentable at all times.



Security & Safety:




  • Maintain strict security and confidentiality regarding guest room numbers and personal information.

  • Immediately report any suspicious activity, safety hazards, or maintenance issues to the appropriate department.



Qualifications & Skills




  • Physical Stamina: Must be fit and able to lift and transport heavy luggage, stand for long periods, and work a flexible schedule.

  • Communication: Excellent verbal communication skills and a friendly, outgoing personality are essential for effective guest interaction.

  • Professionalism: A high standard of personal presentation and grooming is required.

  • Integrity: Demonstrated honesty and trustworthiness in handling guest belongings and hotel property.



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