Job Description
About the Role
- The VP, POS Channels will own the end-to-end strategy and execution of Moniepoint’s POS distribution and merchant acquiring business.
- This role is responsible for scaling the POS network, improving transaction performance, enhancing customer experience, and driving profitability.
- The ideal candidate is a commercial and operational leader with deep experience in payments, merchant services, and agent-driven distribution models.
Key Responsibilities:
Strategy & Leadership:
- Define and execute Moniepoint’s POS channel strategy, covering merchant acquisition, deployment, servicing, and retention.
- Build and scale a high-performing team across sales, operations, logistics, and technical support.
- Develop frameworks for channel profitability, agent incentives, and network expansion.
Commercial Growth:
- Drive adoption and utilization of Moniepoint POS terminals across SMEs, agents, and merchants nationwide.
- Establish partnerships with retailers, FMCGs, distributors, and corporates to deepen POS penetration.
- Create innovative pricing, bundling, and value-added service models to increase revenue.
Operational Excellence:
- Oversee POS device procurement, inventory management, deployment, and maintenance at scale.
- Ensure network uptime, transaction success rates, and issue resolution meet world-class benchmarks.
- Implement fraud prevention, transaction monitoring, and chargeback controls.
Risk, Compliance & Regulatory Engagement:
- Ensure POS operations comply with CBN regulations, card schemes, and industry standards (PCI DSS, ISO 8583, etc.).
- Partner with Risk, Compliance, and Engineering to mitigate fraud and operational risks.
- Represent Moniepoint in industry forums and with regulatory stakeholders on POS-related issues.
Cross-functional Collaboration:
- Work with Product and Engineering to deliver POS feature enhancements and new payment capabilities.
- Partner with Finance to optimize channel unit economics.
- Provide customer insights and feedback to shape Moniepoint’s overall merchant services strategy.
Requirements
- Bachelor’s or Master’s Degree in Business, Finance, Engineering, or related field; MBA is an advantage.
- 10+ years’ experience in payments, merchant acquiring, or POS channel management, with at least 5+ years in senior leadership.
- Proven track record of scaling POS/merchant networks in Nigeria or other emerging markets.
- Strong understanding of payment infrastructure, acquiring/issuing, settlement, and reconciliation flows.
- Familiarity with CBN regulatory frameworks, card schemes, and switching networks.
- Exceptional leadership, stakeholder management, and execution skills.
- Analytical and data-driven, with a focus on unit economics, growth, and profitability.