Human Resources & Administrative Officer at Dangote

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
5 months ago

Additional Details

Job ID
136150
Job Views
56

Job Description






Description




  • The Human Resource & Administrative Officer will play a dual role, responsible for overseeing key HR functions and providing administrative support to ensure efficient logistics operations.

  • The role requires a proactive individual capable of managing people-related processes, supporting talent management, resolving employee issues, and enhancing administrative systems in a fast-paced logistics environment. 

  • A critical part of the role involves engaging with truck drivers, escalating their concerns, and ensuring timely resolution through collaboration with relevant departments and stakeholders.



Key Responsibilities

Human Resource Functions:




  • Manage end-to-end recruitment processes including job postings, screening, interviews, onboarding, and induction for operational and support roles.

  • Maintain accurate HR records, including attendance, leave, and employee data management.

  • Support training and development initiatives based on departmental needs.

  • Coordinate and support periodic employee performance appraisal processes.

  • Ensure compliance with labor laws, company policies, and safety regulations.

  • Address employee grievances and disciplinary issues in a professional and confidential manner.

  • Engage directly with truck drivers to listen, document, and escalate their concerns to relevant departments (fleet, maintenance, safety, payroll, etc.) for timely resolution.

  • Monitor the resolution process of truck drivers’ issues and ensure feedback is communicated appropriately.

  • Collaborate with operations, safety, and transport units to enhance driver welfare, motivation, and performance.



Administrative Functions:




  • Manage general office operations and ensure adequate logistics and administrative support for field and transport teams.

  • Handle correspondence, filing systems, document control, and coordination of travel and accommodation where necessary.

  • Track and manage company assets, utilities, and office supplies.

  • Maintain vendor relations and follow up on invoicing and service delivery.

  • Support management in planning meetings, reports, and documentation.



Requirements

Qualifications & Experience:




  • Bachelor’s degree in human resources management, Business Administration, or related field.

  • Minimum of 3 years experience in HR/Administrative roles within a logistics, transport, or manufacturing environment.

  • HR certification (e.g., CIPM, SHRM) is an advantage.

  • Experience in resolving frontline employee concerns, especially in a unionized or field-based workforce, is desirable.



Key Skills & Competencies:




  • Strong interpersonal skills with a focus on employee engagement and issue resolution.

  • Understanding of HR practices, grievance handling, and conflict management.

  • Excellent communication and coordination skills across multiple departments.

  • Good organizational skills with attention to detail and ability to multitask.

  • Proficiency in HRIS systems and Microsoft Office Suite.

  • Ability to work independently in high-pressure operational environments.



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