• Application Deadline:
• Position: Head of Sales & Operations



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 5 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Key Responsibilities

Sales Leadership

• Develop and execute sales strategies to meet monthly, quarterly, and annual revenue targets.


• Manage and expand wholesale and B2B partnerships across Abuja and nationwide.


• Recruit, train, and motivate the sales team, setting clear KPIs and monitoring performance.


• Build strong client relationships with distributors, retailers, and corporate buyers.

E-commerce & Operations

• Oversee daily e-commerce operations including order processing, customer service, and returns management.


• Coordinate logistics and ensure efficient last-mile delivery systems.


• Supervise warehouse operations (stocking, inventory control, dispatch) to ensure accuracy and efficiency.


• Implement process improvements and technology tools for seamless operations.

Performance & Strategy

• Establish and track performance metrics (sales KPIs, operational SLAs, customer satisfaction).


• Analyze sales and operational data to identify growth opportunities and efficiency improvements.


• Collaborate with management on budgeting, forecasting, and expansion planning.

Leadership & Culture

• Provide strategic direction and hands-on leadership to cross-functional teams.


• Drive a high-performance culture of accountability, customer focus, and continuous improvement.


• Represent the company in stakeholder engagements, trade negotiations, and strategic partnerships.

Key Requirements:

• Bachelor’s degree in Business Administration, Sales/Marketing, Supply Chain Management, or related field (MBA is a plus).


• 5+ years’ proven experience in FMCG sales and operations, with at least 3 years in a leadership role.


• Strong track record of meeting and exceeding sales targets.


• Experience in managing e-commerce operations and integrating technology into sales/operations.


• Solid understanding of logistics, warehousing, and supply chain processes.


• Strong negotiation, leadership, and communication skills.


• Must possess a valid driver’s license and ability to drive.

Required Skills

• Sales Strategy & Business Development


• E-commerce Operations Management


• Logistics & Warehousing Control


• KPI Setting & Performance Monitoring


• Team Leadership & Staff Development


• Data-driven Decision Making


• Strong Negotiation & Client Management