Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
5 months ago

Additional Details

Job ID
136373
Job Views
41

Job Description






Job Summary




  • The Housekeeper is responsible for the overall cleanliness, orderliness, and presentation of guest rooms and assigned service areas.

  • The role ensures that every guest experiences a spotless, comfortable, and inviting room that reflects the high hospitality standards of the Hotel.



Key Responsibilities




  • Clean, dust, and polish guest rooms, bathrooms, balconies, and adjoining areas according to hotel standards.

  • Make beds, change linens, and replenish guest supplies (toiletries, water, tea/coffee, stationery, etc.).

  • Vacuum carpets, mop floors, and clean furniture, mirrors, and fixtures.

  • Check room appliances (TV, AC, lamps, minibar, etc.) to ensure they function properly.

  • Conduct final room inspection to confirm readiness before guest arrival or after checkout.

  • Report maintenance issues (lighting, plumbing, AC, furniture) promptly to the Supervisor or Maintenance team.

  • Replenish amenities based on guest preferences or special requests. Adhere strictly to the hotel’s hygiene and safety policies.

  • Handle cleaning chemicals safely and use appropriate PPE (gloves, masks, aprons).

  • Follow proper waste segregation and disposal procedures.

  • Report lost and found items immediately following hotel policy.

  • Maintain trolleys, equipment, and storerooms in clean and organized condition.

  • Coordinate with the Front Office for room status updates (clean, occupied, vacant, out-of-order).

  • Work closely with the Housekeeping Supervisor to ensure daily room targets are achieved.

  • Attend pre-shift briefings and communicate any guest feedback or unusual occurrences.



Qualifications




  • Minimum Educational Standard: FSLC, Secondary School cert, or Trade test, OND



Experience:




  • 1–2 years’ experience as a Room Attendant or Housekeeper in a reputable hotel or similar environment.



Job Requirements, Skills & Attitudes:




  • Strong attention to detail and cleanliness.

  • Positive and courteous guest attitude.

  • Time management and multitasking ability.

  • Physical stamina and energy to meet daily workload.

  • Integrity, reliability, and respect for guest privacy.

  • Teamwork and adaptability.

  • Proficient in MS Office, MS Excel is an added advantage.



Job Specification:




  • Must live within close proximity or ready to relocate.

  • Must be Confidential.



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