• Application Deadline: Sun, 14 Aug 2022 00:00:00 GMT
• Position: Specialist, People Support Hub (PSH)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Human Resources / HR 
  

Function: Human Resources

Job Category: Support Functions

Job Description

• As a Specialist, People Support Hub - Middle East, South Asia & Africa, you will be working together with a virtual team of colleagues within your region, supporting the employees and managers in your responsibility area with their people matters.


• Together with your colleagues, you are in direct contact with our HR customers on a day-to-day basis, ensuring that their support needs are responded to.

Responsibilities

In this role, you will:

• Deliver annual clock and employee lifecycle services within your region, keeping employee files and data up to date


• Prepare documentation, contracts and support in hiring/onboarding, internal mobility, and off boarding of employees


• Participate in local/regional HR projects and implementing them


• Bring local expertise to both regional and global team


• Support employees and managers is using the self-services and signposting them to sources of information


• Contribute to establishing the new ways of working for the People Support Hub and identify and document needs for automating/digitizing manual and offline processes.

Requirements

About You:

• People Services community is a group of professionals who are solution-oriented collaborators, fostering a culture of people-centricity, operational excellence and focus on making an impact to the business.


• For this role, we are looking for solution-oriented people professionals with excellent customer service mindset.

To be successful in this role, we expect you to:

• A University Degree.


• Minimum of 3 years of experience in Human Resources role.


• Experience in SAP SuccessFactors -Employee Central system will be an advantage.


• Experience in customer service role.


• Be proactive, detail-oriented and solution focused coordinator


• Demonstrated and effective collaboration skills with customer orientation


• Enjoy detailed and quick-paced administrative work


• Cultural sensitivity and an ability to work within a team and deliver services across different cultures


• Integrity to work with sensitive data


• Be service-minded. If you don’t know something, you will for sure find it out!


• Quick learner and enthusiastic in adopting a fresh approach to delivering the people services


• Be proficient with modern tools and comfortable in incorporating new ones in your daily work


• Be passionate about improving the imperfect - we are constantly looking for ways to work smarter.