• Application Deadline: Mon, 13 Oct 2025 00:00:00 GMT
• Position: Customer Service Representative (Restaurant)



• Job Type Full Time



• Qualification OND



• Experience 2 - 3 years



• Location Lagos




• City Ikoyi




• Job Field Customer Care 
  
  

Key Responsibilities

• Communicate with customers via apps, chat, or phone in clear, professional English.


• Take and confirm customer orders, ensuring accuracy and clarity.


• Enter and update orders into the system for the kitchen and dispatch teams.


• Handle customer inquiries, complaints, and requests politely and efficiently.


• Provide updates on order status or delays to customers.


• Maintain proper records of customer interactions and orders.


• Work closely with the kitchen, dispatchers, and trackers to ensure smooth service flow.

Requirements

• Strong English communication skills (spoken and written).


• Previous customer service or call centre experience is an advantage.


• Ability to multitask and remain calm under pressure.


• Comfortable using a laptop, communication apps, chat systems, and smartphones.