Job Description
Pharmacy Technician Duties
- Fill medications based on prescriptions and prepare them for Pharmacists to dispense.
- Assist in stock count on a routine basis and ensure that expiring drugs are noted
- Arrange/stack drugs and consumables according to FEFO guidelines
- Ensuring that minimum stock level are not exceeded
- Bring Patients into the pharmacy (when necessary)
- Follow up/call patients to ensure compliance and report special cases to the Pharmacist on the duty
- Follow up on drugs delivered to patients
- Keep the pharmacy clean and ensure that dispensing materials are available
- Assist in receiving of medications from vendors
- Assist in compounding in coordination with the Pharmacist
- Dispensing of OTC medications and providing of consumables to the nurses and doctors when needed.
- Ensuring to comply with proper work ethics and conduct
- Preparing of emergency packs under the supervision of a Pharmacist
- Assisting the Pharmacist in any other required duties.
- Conduct group responsibilities accurately and on time.
- Maintain and update pharmacy checklists regularly
- Provide assistance in various functions of the Pharmacy
Patient & Family Education/Support:
- Provide emotional support and measures to alleviate fear and anxiety.
- Assess patient and family readiness and identifying learning needs.
- Lead/encourage multidisciplinary approach for patient’s discharge.
- Develop and implement the teaching plan utilizing patient education manual.
- Document patient and family education.
- Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases.
- Adheres to Policies and Procedures.
- Adheres to LECC's Code of Conduct as well as ethical standards of the field.
Customer Service Requirements:
- Must have excellent customer service and communication skills
- Must be able to plan and perform daily activities in an organized manner.
- Must be kind, compassionate, dedicated and patient.
- Must have the ability to handle different kinds of emotions as well as manage on the job stress.
- Must be focused, very detailed and be proactive in making decisions.
- Must be physically and mentally stable to handle extended shifts as well as mental pressure and traumatic events.
- Must be able to review, analyze and respond to different situations they encounter daily.
- Must be able to think critically in adapting to change, judging situations and taking appropriate decisions.
Qualifications & Training
- Ordinary (or Higher) National Diploma Certificate in Pharm tech
- Current license to practice (where applicable)
- Evidence of NYSC discharge/exemption certificate (where applicable)
- Computer literacy
- Excellent Communication
- Working Under Pressure
- Leadership and Teamwork
- Problem solving and Initiative
- Time Management and Organization
- Attention to Details