• Application Deadline: Thu, 13 Nov 2025 00:00:00 GMT
• Position: Relationship Officer - Business Development(Banking)



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Lagos




• Job Field Sales / Marketing / Retail / Business Development 
  
  

REF NO  ROBD-F25

Administratively Reports to: Business Manager, Business Development

Job Summary

To facilitate activities relating to promoting and marketing the Bank’s products.

Key Responsibilities

• Identify opportunities  and promote the Bank’s products.


• Acquire new customers and nurture business relationship(s) with potential customers (e.g. high net worth individuals, corporate bodies etc.).


• Manage relationships with key accounts owners and ensure growth in  deposit and prompt loan repayment.


• Build long-term relationship with clients and customers.


• Prepare Credit Appraisal Memorandum (CAM) and manage credit risk within applicable limit.


• Attend related forums, seminars, business receptions, etc. to learn about the latest market developments, business opportunities and existing competitors.


• Create and enforce plans/strategies that will  boost positive brand perception and ensure customer needs are met.


• Effectively initiate and complete accounting opening documentation for customers in accordance  with the KYC guidelines.


• Perform other duties as assigned by the Business Development Manager.

Skills and Competency Requirements

• Good selling skills and ability to win customers’ trust.


• Negotiation skills and ability to ‘close the deal’.


• Good understanding of Mortgage loan system and credit appraisal system.


• Strong Communication Skills and client management skills.


• Analytical problem solving with ability to generate ideas.


• Ability to use own initiative and pay close attention to detail.


• Organization and ability to cope with competing demands.


• Good Office etiquette and interpersonal skills.


• Strategic thinking and ability to solve problems.


• Ability to work in a team and independently.

Specifications

• A minimum of first degree or its equivalent in any discipline.


• A master’s degree  or  Professional qualification/Certification  will be an added advantage.(not compulsory).


• Post -graduation experience in marketing of Bank’s Products and Services will be an added advantage.

Key Performance Indicators

• Market share in geographical location.


• Growth in total deposit balance.


• Overall profitability of the Bank (Revenue growth).


• Customer growth (Number of new and repeat customers).


• Number improved (existing) and new products/services.


• Accuracy and completeness of reports.


• Number of non-Performing Loan


• No of complaints from external and Internal customer s


• Internal Control Exceptions/Audit Opinion


• Effective administration of NHF loan

Key Result Areas

• Deposit mobilization


• Quality of Mortgage loans booked


• Loan repayment


• Sound  credit judgement


• Number of HNI Accounts


• Non-performing loans


• Number of new, active account and  Number of repeat customers