• Application Deadline:
• Position: Application Specialist (CLIA Technology)



• Job Type Full Time



• Qualification BA/BSc/HND , MBA/MSc/MA



• Experience 4 - 6 years



• Location Lagos




• Job Field Science 
  
  

Position Summary

• We are seeking an experienced Laboratory Scientist with a strong background in biomedical or medical laboratory science who is interested in developing a career as an Application Specialist.


• The ideal candidate will have hands-on exposure to CLIA (Chemiluminescence Immunoassay) technology and be motivated to grow into a client-facing role that combines technical expertise with training, application support, and sales enablement.

The successful candidate will play a pivotal role in:

• Client training and support


• Test menu expansion


• Pre- and post-installation application support


• Technical enablement of the sales process.

Key Responsibilities

Client Training & Support:

• Conduct on-site and remote training for clients on CLIA system operation, maintenance, and assay interpretation.


• Provide application and troubleshooting support to ensure optimal performance and client satisfaction.


• Develop training materials and user guides for clients and internal teams.

Test Menu Expansion:

• Identify opportunities to expand the CLIA test menu within client facilities.


• Engage with laboratory personnel and clinicians to introduce new parameters and clinical applications.


• Monitor and report utilization trends to recommend test expansion strategies.

Sales Support:

• Partner with the sales team to deliver technical presentations and product demonstrations.


• Provide application knowledge during product positioning and objection handling.


• Support validation studies and site evaluations.

Technical Application Management:

• Participate in installation, verification, and validation of CLIA instruments.


• Work closely with service engineers for smooth technical onboarding.


• Stay updated on product innovations and competitor technologies.

Documentation & Compliance:

• Maintain accurate records of training, installations, and client interactions.


• Ensure adherence to company policies and regulatory standards.

Key Performance Indicators (KPIs)

• Number of successful client trainings completed monthly/quarterly


• Percentage increase in test menu utilization per client


• Client satisfaction and feedback ratings


• Number of successful demos and sales application support activities


• Response and resolution times for client queries.

Requirements

Education & Experience:

• Bachelor’s or Master’s Degree in Medical Laboratory Science, Biomedical Science, or a related field.


• Minimum of 4 - 6 years’ experience as a Laboratory Scientist, ideally with exposure to CLIA platforms in clinical or commercial lab settings.


• Strong interest in transitioning into an Application Specialist role with responsibilities spanning technical support, training, and sales enablement.

Technical Skills:

• Good understanding of CLIA principles, instrumentation, and workflow.


• Familiarity with test validation, quality control, and troubleshooting.


• Strong communication, teaching, and presentation abilities.

Other Requirements:

• Willingness to travel to client locations as needed.


• Strong interpersonal and teamwork skills.


• Ability to work independently and handle pressure.

Preferred Experience:

• Prior exposure to platforms such as Abbott Architect, Snibe, YHLO, Roche, or similar.


• Knowledge of LIS integration and laboratory workflow optimization.

Compensation & Benefits

Competitive salary, travel allowance, performance bonuses, health insurance, and other benefits.