Job Description
Job Summary
- We are seeking a motivated and dynamic young professional with a background in Engineering or Natural Sciences to serve as a Project Liaison Officer within our telecommunications operations.
- This role involves direct interface with clients, coordination of project deliverables, escalation of issues, and overall support of project execution and logistics.
- The ideal candidate will be physically present at the customer office, representing our team professionally and ensuring seamless communication between stakeholders.
Key Responsibilities
- Serve as the on-site representative for the project team at the customer's office.
- Attend and actively participate in customer meetings, taking notes and tracking actionable points.
- Act as the communication bridge between the customer and internal teams for project delivery updates.
- Escalate challenges relating to deliverables, tools, materials, and manpower to the project manager in a timely manner.
- Monitor and report on project progress, risks, and issues from the field.
- Coordinate on-site logistics and support for technical teams during deployments or maintenance.
- Provide weekly updates and feedback to the Project Manager and contribute to internal status reports.
- Assist with inventory tracking, requisitions, and resource scheduling related to project execution.
- Maintain a high standard of professionalism and customer service at all times.
- Ensure that all project activities on-site comply with safety and operational standards.
Required Qualifications & Skills
- Degree or HND in Engineering, Natural Sciences, or related fields.
- Strong interpersonal and communication skills (verbal and written).
- Ability to present technical updates clearly to both technical and non-technical stakeholders.
- Willingness to be physically present at the customer site during business hours.
- Basic understanding of telecommunications infrastructure is an advantage.
- Ability to work independently and manage time effectively.
- Strong problem-solving mindset and attention to detail.
- Proficiency with Microsoft Office tools (especially Excel, Word, PowerPoint).
Additional Requirements:
- This is a field-facing, entry-level role suitable for candidates with 0–2 years of experience.
- The role may require occasional travel within the state for project-related activities.
- Candidates must demonstrate a high level of accountability and maturity.