Head of Product - Platforms at Kuda Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
5 hours ago

Additional Details

Job ID
137174
Job Views
25

Job Description






Role Overview




  • The Head of Product, Platform will lead the Platform tribe at Kuda, overseeing Core Banking, Payments & Cards, and Internal Tooling.

  • This tribe powers the reliability, scalability, and compliance of Kuda’s infrastructure — enabling all product tribes to deliver customer-facing innovation.

  • You will own the tribe’s strategy, roadmap, and delivery, ensuring that platform investments translate into measurable business efficiency, regulatory readiness, and improved delivery velocity across the organisation.



Key Responsibilities



Strategy & Roadmap




  • Define and own the Platform tribe strategy and roadmap, integrating business goals, regulatory needs, and market dynamics.

  • Prioritise investments that improve system reliability, cost efficiency, and scalability while enabling new business opportunities.

  • Set and communicate SMART goals (OKRs) to align teams and stakeholders.



Delivery & Execution




  • Lead tribe planning and QBRs, managing alignment and dependencies across tribes.

  • Champion thin-slice, iterative delivery with measurable impact.

  • Provide proactive visibility to leadership and stakeholders on roadmap progress, risks, and key decisions.



Reliability, Scalability & Compliance




  • Establish standards for system reliability, uptime, and performance, tracking SLA targets.

  • Ensure compliance with card scheme rules, payment regulations, and data protection requirements.

  • Drive automation and tooling that reduce operational friction and enhance efficiency.



Analytics & Financial Impact




  • Use financial analytics to optimise ROI, cost-to-serve, and scalability.

  • Analyse vendor costs, transaction volumes, reconciliation gaps, and efficiency gains to inform priorities.

  • Apply cohort analysis to identify internal adoption trends and guide smarter platform investment.



People Leadership & Influence




  • Hire, coach, and develop Product Managers with strong infrastructure and financial services instincts.

  • Influence stakeholders by simplifying complex technical concepts into clear business narratives.

  • Foster an inclusive, collaborative culture where teams feel empowered to contribute and own outcomes.



Change Leadership




  • Lead structural enhancements to Kuda’s infrastructure that benefit multiple business areas.

  • Oversee transformation initiatives in core processes (ledger, payments, tooling) to increase efficiency.

  • Act as a role model for learning, continuous improvement, and accountability.



Day-to-Day Collaboration




  • With BLO (Platform): align on efficiency, uptime, and cost-reduction objectives.

  • With DM/TLs: plan capacity, define SLAs, and deliver roadmap initiatives.

  • With Other Tribes: manage dependencies for payment flows, ledger, and tooling access.

  • With Risk, Compliance, Legal, Finance: ensure audit readiness, reconciliation integrity, and regulatory compliance.

  • With Vendors: manage partnerships, SLAs, and integrations with card schemes, processors, and banking providers.



Requirements




  • 7+ years in Product Management, with 4+ years leading payments, cards, or core banking infrastructure products.

  • Proven track record in building reliable, compliant financial platforms.

  • Strong knowledge of local payment rails, card schemes, and core banking systems.

  • Experience managing vendors and partners at scale.

  • Data-driven decision-maker with financial modelling and ROI analysis experience.

  • Excellent communication and influencing skills, able to simplify complex concepts.

  • Experienced in mentoring Product Managers and building high-performing teams.



Nice to Have




  • Experience in Nigerian or emerging market financial infrastructure.

  • Familiarity with CBN regulations, scheme certifications, ISO20022.

  • Background in internal tooling or financial operations automation.



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