Job Description
Job Summary
- We are seeking a highly skilled and result-driven General Manager to oversee three business entities operating within the Facility Management (Cleaning Services) industry and the Events and Gifting (Surprises & Gifts) industry.
- The ideal candidate will be responsible for managing all operations, driving profitability, and ensuring consistent service excellence across all entities.
Key Responsibilities
- Oversee the day-to-day operations of all three entities to ensure efficiency and growth.
- Develop and implement strategies that improve productivity, quality, and customer satisfaction.
- Supervise team leads and ensure alignment of business goals across all units.
- Monitor financial performance, budgets, and cost control measures.
- Drive marketing and business development initiatives to expand the company’s client base.
- Ensure all entities comply with company standards, policies, and statutory requirements.
- Oversee recruitment, training, and staff performance evaluation processes.
- Prepare regular business reports and present strategic insights to the Managing Director/CEO.
- Foster innovation and continuous improvement across business units.
- Represent the company professionally in all business dealings and partnerships.
Requirements and Qualifications
- Bachelor’s Degree in Business Administration, Management, or a related field.
- MBA or a professional certification in Management or Operations is an added advantage.
- Minimum of 5 - 7 years’ experience in business or operations management, preferably in Facility Management (Cleaning Services) and Events/Gifting industries.
- Proven ability to manage multiple business units and teams effectively.
- Strong financial, analytical, and leadership skills.
- Excellent interpersonal, negotiation, and communication abilities.
- Ability to work under pressure, multitask, and meet targets.
- High level of integrity, professionalism, and strategic thinking.
Core Competencies:
- Business Strategy & Execution
- Operations and Financial Management
- Staff Leadership and Development
- Client Relations & Business Expansion
- Performance Monitoring & Reporting
- Process Improvement & Compliance.