Account Receivables / Debt & Recovery Officer at Echolab Radiology and Laboratory Services

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 months ago

Additional Details

Job ID
137500
Job Views
57

Job Description






Responsibilities




  • Follow up with clients/customers on outstanding payments through calls, emails, and personal visits

  • Identify and escalate problematic accounts to management.

  • Posting of customers payment into the customer Account on SAP

  • Reconcile every invoice paid by customer to ensure 100% payment of the invoice and if there are any genuine differences ensure you seek approval for credit note before posting the differences into the customer’s account on SAP.

  • Ensure accuracy of customer ledger account balances.

  • Maintain professional relationships with clients while ensuring firm follow-ups.

  • Handle disputes or discrepancies regarding invoicing or payments

  • Support or liaise with debt recovery consultants where necessary for escalated debt recovery actions.

  • To carry out a credit worthiness checks on new customers to be onboarded along with the Sales Medical Representative.

  • Ensure adherence to the company’s credit control policies and legal guidelines.

  • Work closely with the sales, finance, and customer service teams to resolve billing and payment issues.



Job Requirements




  • Candidates should possess a B.Sc. Degree in Accounting or any relevant course

  • ICAN (At least, last stage of professional level) and related certification

  • Minimum of 2-3 years’ experience in debt recovery, credit control, or receivables management or any similar role.

  • Strong persuasive and professional communication for engaging debtors and negotiating settlements.

  • Ability to analyze debtor accounts, reconcile outstanding balances, and identify discrepancies.

  • Ability to work with large volumes of data in a timely manner

  • Critical thinking skill

  • Interpersonal skills

  • Excellent knowledge of Excel, accounting software SAP for monitoring portfolios.



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