Supply Chain Store Manager at CADSYNC Consults

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
2 hours ago

Additional Details

Job ID
137664
Job Views
24

Job Description






Job Summary




  • The Supply Chain Stores Manager oversees the operations of retail stores within the supply chain network, ensuring efficient inventory management, customer satisfaction, and seamless coordination with suppliers.

  • This role demands a strategic thinker with strong organizational, leadership, and problem-solving skills to manage day-to-day store operations while driving profitability.



Duties and Responsibilities

Operations Management:




  • Oversee the daily operations of multiple stores, ensuring smooth workflows and operational efficiency.

  • Develop and implement standard operating procedures (SOPs) to optimize store performance.

  • Ensure compliance with company policies, safety standards, and industry regulations.



Inventory and Stock Control:




  • Monitor stock levels to ensure availability while minimizing overstock and wastage.

  • Coordinate with the procurement team to place timely orders and manage deliveries.

  • Conduct regular stock audits and resolve discrepancies promptly.



Customer Relationship Management:




  • Ensure high levels of customer satisfaction by addressing inquiries, complaints, and feedback professionally.

  • Implement strategies to improve customer loyalty and retention.



Team Leadership and Development:




  • Recruit, train, and mentor staff members to achieve individual and team goals.

  • Conduct performance reviews and develop improvement plans for underperforming team members.

  • Foster a collaborative and motivated work environment.



Financial Management:




  • Prepare and manage budgets for the stores, monitoring expenses and revenues to achieve financial targets.

  • Analyze sales trends and develop strategies to enhance profitability.

  • Prepare regular financial and operational reports for senior management.



Supply Chain Coordination:




  • Collaborate with supply chain and logistics teams to ensure timely delivery of goods to stores.

  • Identify and mitigate risks that may disrupt the supply chain.

  • Analyze and streamline processes to reduce costs and improve efficiency.



Market Analysis and Strategy:




  • Stay updated on market trends, competitor activities, and customer preferences.

  • Develop promotional and marketing strategies to attract and retain customers.

  • Identify opportunities to expand the store network or enhance service offerings.



Key Competency Requirement




  • Strong leadership and team management capabilities.

  • Proficiency in inventory management systems and MS Office Suite.

  • Analytical and problem-solving skills with a focus on data-driven decision-making.

  • Excellent communication and interpersonal skills.

  • Strong financial acumen with experience in budgeting and financial analysis.



Attributes:




  • Ability to work under pressure and manage multiple priorities.

  • Proactive, detail-oriented, and results-driven.

  • Strong customer-focused mindset.



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