• Application Deadline:
• Position: Front Desk and Administrative Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 years



• Location Abuja




• Job Field Administration / Secretarial 
  
  

Job Summary

• The job holder plays a crucial role in maintaining the smooth operation of the organization.


• They serve as the first point of contact for visitors and clients, while also providing administrative support to the organization.

Responsibilities

Reception and Front Desk Duties:

• Greet and welcome visitors in a friendly and professional manner.


• Maintain a clean and organized reception area.


• Assist visitors with sign-in procedures


• Handle inquiries, take messages, and forward them to the appropriate recipient.

Administrative Support:

• Manage daily correspondence, including emails, letters, and packages.


• Organize and schedule meetings, appointments, hotel bookings and travel arrangements for staff.


• Maintain office supplies, inventory and place orders when necessary.


• Monitor usage of consumables (e.g., toner, stationery, cleaning items).


• Assist with the preparation of presentations, and other documents.


• Prepare periodic administrative reports for management review.


• Manage internal logistics including meeting rooms, reception duties, and mail.

Record Keeping and Data Entry:

• Maintain and update contact lists and databases.


• Organize and manage physical and electronic files, ensuring easy access and retrieval.

Customer Service:

• Provide exceptional customer service to clients, ensuring their needs are met.


• Address complaints or direct them to the appropriate person for resolution.


• Coordinate and communicate effectively with internal teams to ensure seamless service delivery.

Facility Management:

• Coordinate repairs, cleaning, and maintenance of office buildings and equipment.


• Liaise and supervise utility service providers (e.g, plumber, electrician, cleaners, security guards, drivers, welder etc.).


• Ensure fire safety measures and compliance with health and safety regulations.

Vendor and Outsourcing Supervision:

• Ensure service level agreements (slas) are met and issues are escalated and resolved timely.

Staff Welfare and Office Coordination:

• Monitor and maintain a clean, professional office environment.


• Support welfare needs such as lunch room arrangements, sanitation, and utilities.


• Assist with planning and organizing events, meetings, and conferences.

Skills and Qualifications

• Interested candidates should possess a Bachelor's Degree with 3 years experience.


• Proven experience in a front desk or administrative role


• Proficient in Microsoft Office Suite (Word, Excel etc).


• Interpersonal skills and a friendly demeanor


• Excellent organizational skills and attention to detail.


• Ability to work independently and as part of a team.


• Time management skills and multitasking abilities.


• Excellent written and verbal communication.


• Basic understanding of procurement and asset management processes.


• Knowledge of facility management and office operations.


• Integrity and discretion with confidential matters.


• Detail-oriented and organized


• A team player with a positive attitude and willingness to learn.