Food and Beverage Manager at Universal Human Resource Consult

Job Overview

Location
Lagos, FCT
Job Type
Full Time
Date Posted
4 months ago

Additional Details

Job ID
137692
Job Views
52

Job Description






Job Summary




  • The Food and Beverage Manager oversees the daily operations of all food and beverage outlets within the hotel, including restaurants, bars, room service, banqueting, and catering.

  • The role ensures consistent delivery of high-quality food, excellent guest service, profitability, and compliance with health and safety standards.

  • The F&B Manager works closely with kitchen, service, and event teams to enhance the overall guest dining experience.



Key Responsibilities

Operational Management:




  • Supervise and coordinate the activities of all F&B outlets, ensuring efficient and smooth operations.

  • Oversee food preparation, presentation, and service to ensure quality standards are met.

  • Monitor and maintain hygiene, sanitation, and safety standards across all F&B departments.

  • Manage restaurant and bar inventories, including beverage stocks, cutlery, and linens.



Financial Management:




  • Prepare, monitor, and manage F&B budgets, ensuring cost control and revenue targets are achieved.

  • Analyze monthly food and beverage costs, sales reports, and profitability.

  • Work with the Cost Controller to minimize wastage and maximize margins.

  • Approve purchase requisitions and review supplier performance.



Customer Service & Experience:




  • Ensure consistent delivery of excellent guest service across all dining outlets.

  • Handle guest complaints promptly and professionally, ensuring issues are resolved to satisfaction.

  • Monitor guest feedback and implement improvements to enhance service quality.



Staff Management & Training:




  • Train, and supervise F&B staff to ensure professionalism, teamwork, and service excellence.

  • Conduct regular briefings, performance evaluations, and coaching sessions.

  • Develop staff schedules and ensure adequate coverage for all shifts and events.



Menu Planning & Coordination:




  • Collaborate with the Executive Chef on menu design, pricing, and seasonal promotions.

  • Evaluate menu performance and introduce creative offerings to attract guests.

  • Coordinate with marketing and sales teams to promote F&B events, banquets, and packages.



Compliance & Standards:




  • Ensure compliance with food safety, health, and hygiene regulations.

  • Maintain up-to-date knowledge of industry trends and customer preferences.

  • Ensure all licenses, certifications, and permits related to F&B operations are current.



Qualifications & Experience




  • B.Sc. in Hospitality Management, Hotel & Catering Management, or related field.

  • Minimum of 5 years’ progressive experience in F&B operations within a reputable hotel or resort.

  • Proven track record in managing large F&B teams.

  • Professional certifications in Food Safety or Hospitality Management are an added advantage.



Skills & Competencies:




  • Strong leadership and organizational skills.

  • Excellent communication and interpersonal abilities.

  • In-depth knowledge of food and beverage operations, cost control, and menu management.

  • Financial acumen and ability to analyze performance data.

  • Strong problem-solving, decision-making, and multitasking abilities.

  • Customer-centric mindset with a focus on service quality.



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