Job Description
Job Summary
- The Head of Store is responsible for managing and controlling all inventory and store operations in the hotel.
- This includes receiving, storing, issuing, and maintaining accurate records of all goodsfrom food and beverage items to housekeeping materials and maintenance supplies.
- The role ensures proper stock management, minimizes waste or loss, and supports smooth operations across all departments through timely and efficient supply.
Key Responsibilities
- Supervise the receipt, storage, and issuance of all hotel goods and materials.
- Ensure all items are received in good condition, properly labeled, and stored according to standard procedures.
- Implement and enforce First-In-First-Out (FIFO) and First-Expired-First-Out (FEFO) inventory principles.
- Maintain proper organization, cleanliness, and security of all storage areas. Inventory & Stock Control:
- Maintain accurate records of stock movements receipts, transfers, issues, and returns. Conduct daily, weekly, and monthly stock counts and reconcile physical stock with system records.
- Monitor stock levels and alert management when reorder levels are reached.
- Identify and report obsolete, slow-moving, or damaged items.
- Work closely with the Procurement Department to ensure timely replenishment of items.
- Coordinate with the Cost Controller, Executive Chef, and other department heads to meet operational needs.
- Ensure accurate documentation of all stock requests and approvals.
- Prepare and submit daily, weekly, and monthly inventory reports to management.
- Maintain up-to-date records of all incoming and outgoing goods.
- Ensure stock data is accurately recorded in the hotel’s inventory management system.
- Ensure compliance with hotel SOPs, internal control policies, and audit standards.
- Safeguard store inventory against theft, loss, or pilferage through strict control procedures.
- Support internal and external audits with accurate inventory documentation and reports.
- Supervise and train store staff to ensure efficiency, accuracy, and compliance with policies.
- Assign and monitor daily tasks, ensuring timely completion of all store-related duties.
- Promote a culture of accountability, integrity, and continuous improvement.
- Strong organizational and record-keeping skills.
Qualifications & Experience
- B.Sc./HND in Accounting, Business Administration, Supply Chain Management, or related field.
- Minimum of 5 years’ experience in storekeeping or inventory management within the hospitality industry.
- Experience with hotel systems such as Opera, Micros, or Materials Control (MC) is an advantage.
- Familiarity with auditing and cost control procedures.