Employee Welfare & Hospitality Expert at Max.ng

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
13776
Job Views
101

Job Description



Description



  • We are looking for an Employee Welfare & Hospitality Expert who will strategically oversee all aspects of our employees’ welfare and hospitality (mental & physical well being) to aid organizational productivity.

  • You will be a relationship management expert, thinking strategically in addressing employee welfare and hospitality needs, with strong organizational and problem-solving skills.

  • You will have strong research experience, an analytical mind and outstanding presentation skills.

  • You will be a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.


Responsibilities

What You’ll Do:



  • Build our employee welfare capacity and enables management effectiveness through the execution of proactive employee welfare/hospitality initiatives

  • Serve as a Hospitality Expert for Company Travels (local & international), health issues/emergencies

  • Create a seamless hospitality experience for all employees, especially expatriates

  • Develop new administrative procedures for employees needs, grievance and situationship management in terms of travels and health/death

  • Develop and provide comprehensive social and welfare services, including counseling and coaching to staff

  • Facilitate staff and their recognized dependants settling in the country and provide social and family services that promote and facilitate social integration within a new environment and culture

  • Prepare and organize organizational ceremonies

  • Prepare and organize town hall meetings, follow up on recommendations & actions

  • Oversee and monitor the implementation of the work-life balance guidelines

  • Act as the Unit’s interface with People Operations, Senior Management and Employees, to facilitate the implementation of welfare and employee experience initiatives.

  • Work with People Operations team to implement the use of automated tools; care & travel data and sick leave management as well as guidelines on Health and wellbeing

  • Work in tandem with the HSE team to recognize and address stress related illness and burnout; prevention campaign initiatives/training

  • Establish and maintain good relationships between Managers and staff (local & international)

  • Any other assigned task within the above scope of duties as may arise from time


Requirements

What You’ll Need:



  • Degree in Social Sciences, Business Administration or other related disciplines

  • Have a minimum of five (5) years of relevant practical working experience handling Welfare & Hospitality related duties in similar organizations

  • Capable of motivating, leading and inspiring enthusiasm and trust

  • Operational Effectiveness

  • Strong interpersonal and communication skill

  • Ability to build relationships across departments, work collaboratively and manage conflict constructively

  • Strong ability to manage competing priorities and projects

  • Ability to coach, develop and manage direct reports to a level of high performance

  • Ability to attract the right talent

  • Strong organizational and management skills

  • Ability to work efficiently and effectively

  • Ability to remain agile and multi-task effectively in a fast paced environment


Benefits



  • Competitive pay & benefits

  • Flexible work and hybrid working model

  • Unrivaled Learning and Development


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