The Team Lead, IOC/NOC Markets plays a pivotal role in managing and expanding strategic client relationships within the International and National Oil Company (IOC/NOC) segment.
Acting as the primary point of contact between key clients and the Supply Chain Unit, this role ensures a deep understanding of client needs, delivers tailored solutions, and drives customer satisfaction at every touchpoint.
Key Responsibilities
Assists with the implementation of B2B, market development and client/customer engagement strategies, policies, and procedures to ensure the continued expansion, commercial growth and profitability of the business operations of Supply Chain Management Services
Identifies, builds, and nurtures strategic relationships with existing and prospective B2B and corporate clients to ensure consistent, profitable growth in, and market acceptance of supply chain management solutions and logistics services, with focus on boosting demand, revenues and profits of each offering.
Analyses market trends and competitors’ activities to guide the formulation of appropriate market response and client engagement strategies that will enhance the competitive position and growth performance of the company’s supply chain management solutions and logistics services
Acts as the principal point of contact and trusted advisor for key IOC/NOC clients, ensuring the highest levels of service delivery, relationship management, and overall customer satisfaction
Cultivates a deep and comprehensive understanding of each client’s operations, needs, and business environment in order to provide customized solutions that align with their strategic objectives
Builds and nurtures long-term client partnerships through consistent communication, transparency, and value-driven engagement that fosters mutual growth and loyalty
Identifies, develops, and capitalizes on opportunities for upselling, cross-selling, and business expansion within existing accounts, contributing to the overall revenue growth of the company
Collaborates closely with the commercial, sales, and marketing teams to craft compelling proposals, tailored presentations, and strategic pitches that resonate with client needs.
Requirements
A Bachelor’s Degree in Supply Chain Management, Logistics, and Business Administration.
Professional certifications such as CIPS or CPSM are an advantage.
Minimum of 7 years extensive experience in Procurement (preferably in the oil and gas or industrial sector).
Minimum of 3 years of experience in managing international supply chains and working with global suppliers
Proven experience in negotiating local and international contracts and managing supplier relationships.