Job Description
Responsible To: Reports to the Pharmacist, Human Resources Department
Collaborate With: HMO Dept, Account, Nursing Dept, Medical Officers and Consultants
Job Functions
- Collection, organization and evaluation of patient’s information, the management of medical distribution, and providing drug information and education to the patient.
- Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipts and removing outdated drugs.
- Check and ensure the approval of the regulatory body i.e (NAFDAC)
- Providing quality customer service to patients and other healthcare providers
- Maintains a clean and safe pharmacy by complying with procedures, rules, and regulations.
- The task of preparing, dispensing, distributing, and administering medications under the direct supervision of the pharmacist.
- Taking stock on daily basis to determine the stock level of drugs.
- Notifying the pharmacist about drugs that are out of stock.
- Arrangement of drugs into its respective segment in the store for easy identification.
- Attending to everyone equally on first come basis except emergency cases and attending to emergency cases swiftly.
- Counsel the patient and advise on adherence to usage as prescribed to avoid resistance and explain to them the possible side effect of each drug.
- Recording of drugs items supplied to out-patients (HMO, Company patients) and in-patients.
- Strict adherence to the usage of the drug administration software.
Qualifications, Skills and Abilities
- Degree with a minimum of 2 years experience.
- Customer Care, communication, and public relation skills.
- Articulate, cordial, hospitable, and pleasant personality
- Good telephone etiquette
- Good people management.
- Strong time management and organization skills.
- Multitasking
- Emotional Intelligence
- Prioritizing, problem solving and organization skills
- Dedicated to excellence and quality
- Computer Skills.