Job Description
Key Responsibilities
Value-Added Services (VAS):
- Lead delivery of VAS projects while ensuring compliance with telecom standards.
- Coordinate integration of new VAS products with operators and partners.
- Monitor post-deployment performance and optimize service experience.
Network Infrastructure:
- Manage design, deployment, and upgrades of network infrastructure.
- Ensure network scalability, security, and resilience.
- Collaborate with NOC and field teams to minimize service disruptions.
Software Development:
- Oversee projects across the full software development lifecycle (design, build, test, deploy).
- Manage Agile/Scrum delivery and ensure sprint and release objectives are achieved.
- Work with cross-functional teams to align product delivery with business needs.
Cross-Functional Projects:
- Lead strategic and ad-hoc business projects.
- Ensure compliance with policies, regulations, and governance standards.
- Oversee vendor and third-party performance against contractual terms.
- Conduct post-implementation reviews and maintain a lessons-learned repository.
Skills & Competencies
- Strong understanding of VAS, network infrastructure, and software lifecycles.
- Proven ability to manage complex, multi-disciplinary ICT/telecom projects.
- Excellent communication, leadership, organizational, and stakeholder management skills.
- Proficiency in project management tools such as MS Project, JIRA, Asana, or Trello.
- Expertise in budgeting, cost control, risk management, and vendor management.
Qualifications & Experience
- Bachelor’s degree in Computer Science, Engineering, IT, or a related field.
- Professional certifications such as PMP, PRINCE2, Agile, or Scrum Master (preferred).
- 5–8 years of project management experience in ICT, telecoms, or software development.
- Proven track record in delivering projects across VAS, network, and software domains.
Desirable Attributes
- Strategic thinker with a keen eye for detail.
- Strong analytical and problem-solving abilities.
- Ability to work effectively under pressure and tight deadlines.
- Collaborative team player and effective influencer.