Job Description
Department: HR & Administration
Reports to: Managing Director
Available Start Date: Immediate
Job Summary
- The Human Resources & Administration (HR&A) Manager will lead, direct and manage the day-to-day Human Resources and Administrative activities for the organization.
- The HR&A Manager will provide oversight and guidance to the development and monitoring of processes related to recruitment and retention, compliance, compensation, benefits, training and development; as well as oversee administrative functions such as office management, facility management and policy development.
Duties and Responsibilities
Human Resources:
- Develop and monitor implementation of effective human resources strategies and policies in line with the business strategy
- Develop and oversee a recruitment process.
- Review job advertisements prior to posting, screen CVs, conduct telephone screenings, coordinate interview teams, participate in interviewing candidates and ensure that documentation is collected, recorded and filed.
- Review the company’s organizational structure for the optimal establishment to support business processes and ensure effective manpower and succession planning.
- Carry out demand and supply forecast of manpower requirements for the departments and design human resource action plans to bridge staffing gaps.
- Oversee all labour engagement, manage new hires orientation and exit process.
- Annually review the employee handbook, HR, and Administrative SOPs recommending amendments needed due to changes in labour laws, internal and external environment.
- Manage office and personnel files, ensuring timely submissions, approvals, accuracy, and filing when required.
- Ensure all elements of the human resources cycle i.e. manpower planning & establishment, recruitment & selection, employee & industrial relations, staff welfare, training & development, career and performance management, compensation & reward, and exit management are effectively implemented across all the departments.
- Coordinate with the accounts team in the preparation of monthly attendance and Payroll.
- Advise management on appropriate staffing levels and assist in budget preparation.
- Monitor compensation - ensuring internal equity & compliance and benefits.
- Evaluate the need for employee training and development and make recommendations.
- Oversee the coordination and implementation of annual performance reviews.
- Work with management to resolve employee relations issues.
- Investigate employee relations issues &work to ensure human resources related decisions are consistent and fair.
Administration:
- Develop and maintain a robust administrative systems on records management, transport and office maintenance.
- Supervise and ensure smooth running of all administrative functions in the organisation.
- Supervise all travel and hotel arrangements for staff and guest.
- Manage the company fleet – fuelling, maintenance, repairs, papers renewal and drivers.
- Manage all outsourced services of the organization including security services, cleaners, etc.
- Manage the office premises, facilities and all office equipment and property and ensure that it is in proper condition at all times.
- Ensure safety in the workplace and provision of working tools.
- Liaised with vendors, utility companies (AEDC, Water board, etc.), and local government/agencies.
- Manage and plan company events – monthly, quarterly, annually, etc.
Education Qualifications, Experience, Skills and Competencies
- Bachelor's Degree in Human Resource Management, Business Administration, Social Studies, or related field from a recognized institution.
- Certified member of any of these Human Resource Bodies - CIPM, CIPD, SHRM, AHRI – Required
- Minimum of eight (7) years’ experience in HR/People Operations – Required
- Experience in Office administration - Required
- Experience in Fleet Management - Required
- Experience in Facility Management - Required
- Proficient in MS Office, including Word, Excel, and Outlook.
- Ability to use at least a HR Software.
- Must have strong management and Leadership skills
- Excellent written and verbal communication.
- Must be capable of functioning effectively both as a team player and a team leader
- Must be familiar with country labor laws and regulations governing Human Resources.
- Ability to define problems, establish facts, analyze situations and make decisions.
- Ability to interact with and lead employees at various levels.
- Strong understanding of confidentiality as it relates to Human Resources.