Job Description
- Application Deadline: Tue, 11 Nov 2025 00:00:00 GMT
- Position: Client Relations Manager
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 - 5 years
- Location Lagos
- Job Field Customer Care 
- Salary Range ₦100,000 - ₦150,000/month
Location: Shogunle, Lagos
Job Summary
- We are looking for a Client Relations Manager to create and nurture long-term relationships with customers.
- You will resolve any issues that arise to ensure customers are satisfied with our services.
- In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them.
- If you also have a background in customer service and knowledge of our industry, we’d like to meet you.
- Your goal will be to help us safeguard our revenue and retain our customers
Requirements and skills
- With 2 - 5 years of Proven experience as a Client Relations Manager or Relationship Manager
- Proven track record of meeting and exceeding targets
- Background in customer service; industry knowledge is a plus
- Experience tracking relevant KPIs (e.g. customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. Salesforce)
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team.