• Application Deadline: Thu, 13 Nov 2025 00:00:00 GMT
• Position: Boutique Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 4 - 6 years



• Location Anambra




• City Awka




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Reports to: Head of Operations/ Business Unit

Direct Reports: Sales reps, Cashiers, Inventory Clerks, and Customer Service officers

Main Function

The Boutique Manager is responsible for the overall performance, image, and operation of the Stan & Beth store. This individual will lead the team in delivering exceptional customer service, achieving sales targets, and maintaining the brand’s luxury aesthetic and experience. The role requires a proactive leader with strong commercial acumen, impeccable taste, and a passion for high-end retail and children’s fashion..

Role Responsibilities 

Sales & Business Performance

• Drive boutique sales to meet and exceed monthly and annual revenue targets.


• Analyze sales reports and KPIs to identify trends and opportunities for growth.


• Implement strategies to increase customer conversion, average basket size, and repeat business.


• Collaborate with management to develop and execute marketing and promotional activities.

Customer Experience.

• Ensure every customer receives personalized, memorable, and luxury-level service.


• Train and inspire staff to embody the Stan & Beth service philosophy — warmth, elegance, and attention to detail.


• Manage client relationships, including follow-ups, VIP client engagement, and loyalty programs.


• Handle customer inquiries, feedback, and complaints with professionalism and grace.

Visual Merchandising & Brand Presentation

• Maintain the boutique’s visual standards in line with Stan & Beth’s luxury brand guidelines.


• Oversee window displays, seasonal layouts, and product presentation to maximize appeal.


• Ensure merchandise is displayed with impeccable cleanliness, order, and creativity.

Inventory & Stock Management

• Oversee inventory levels, replenishment, and product rotation.


• Coordinate with the central warehouse and suppliers for stock orders and deliveries.


• Manage stock audits, loss prevention, and inventory accuracy.


• Provide feedback on fast- and slow-moving items to optimize assortment planning.

Leadership & Team Development

• Recruit, train, and mentor boutique staff to deliver world-class service and performance.


• Set clear performance goals and provide regular coaching and evaluations.


• Foster a culture of teamwork, respect, and accountability.


• Organize regular staff briefings, product knowledge sessions, and customer service training.

Administration & Compliance

• Manage daily store operations, including cash handling, reporting, and scheduling.


• Ensure compliance with company policies, operational standards, and health & safety guidelines.


• Prepare weekly and monthly performance reports for senior management.

Qualifications and Requirements

Education and Certifications

• Bachelor’s degree or HND in Business Administration, Marketing, Fashion Management, or a related field.


• Professional training in Retail Management or Customer Service is an added advantage.

Experience

• Minimum of 4–6 years’ experience in retail, fashion, or luxury boutique management


• Proven record of driving sales and managing a retail team in a high-end or fashion retail environment.

Skills

Sales and Business Acumen

• Strong understanding of sales management, retail operations, and revenue optimization.


• Ability to analyze performance data and develop growth strategies.

Customer Service and Communication

• Excellent interpersonal and communication skills with a polished, customer-facing demeanor.


• Ability to build lasting client relationships and ensure customer satisfaction.

Leadership and Team Management

• Effective leadership skills with the ability to motivate, train, and manage teams.


• Strong organizational and delegation abilities.

Fashion and Brand Awareness

• Deep understanding of fashion trends, visual merchandising, and brand aesthetics.


• Keen eye for detail and commitment to maintaining brand standards.

Technology and Reporting

• Proficiency in POS systems, inventory software, and Microsoft Office Suite.


• Ability to prepare and interpret reports on sales, stock, and customer data.

Professional Attributes

• Integrity, discipline, and a passion for excellence.


• Proactive, creative, and adaptable in a dynamic retail environment.