Manager, Digital Marketing at T2 (Formerly 9Mobile)

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
7 days ago

Additional Details

Job ID
138206
Job Views
27

Job Description






Job Summary




  • The Manager, Digital Marketing is responsible for leading the strategic direction, development, and execution of the brand’s digital marketing agenda across owned and social channels.

  • The role drives audience engagement, brand advocacy, and digital-led growth by leveraging content, influencers, analytics, social listening, and performance optimization.

  • This position provides leadership to a multidisciplinary digital marketing team and ensures that all digital initiatives reinforce the brand’s digital-first positioning



Roles and Responsibilities

Strategic Leadership:




  • Develop and implement an integrated digital marketing strategy that aligns with the brand's positioning as a digital-first lifestyle partner.

  • Lead and mentor the digital marketing team across content, influencer, analytics, and community functions.

  • Translate brand objectives into actionable digital plans with clear KPIs and performance outcomes.

  • Partner cross-functionally with Product, Sales, and Customer Experience to ensure digital marketing supports business growth goals.

  • Oversee the planning and execution of brand campaigns across owned and social platforms to drive engagement and advocacy.



Content & Community Management:




  • Guide the creation and curation of high-quality, platform-appropriate digital content (web, blog, video, short-form, and social).

  • Ensure a consistent brand voice, tone, and storytelling approach across all owned channels.

  • Lead community management efforts-building, engaging, and moderating online audiences to strengthen brand affinity.

  • Identify and manage partnerships with key content creators and influencers to extend brand reach and relevance.



Influencer & Partnership Marketing:




  • Develop the influencer strategy, including talent mapping, selection, and performance tracking.

  • Foster strong relationships with creators, ambassadors, and advocacy partners.

  • Collaborate with internal stakeholders and agencies to co-create influencer campaigns that reinforce brand credibility and engagement.



Performance, Analytics & Insights:




  • Oversee performance tracking across all digital channels (social, email, website, and owned platforms).

  • Lead the design and interpretation of analytics dashboards to assess campaign effectiveness and inform data-driven decisions.

  • Monitor brand mentions, sentiment, and emerging trends through social listening tools to generate insights and identify opportunities.

  • Ensure timely reporting on digital performance, with clear insights and recommendations for optimization.



Innovation & Continuous Improvement:




  • Drive digital innovation through new tools, platforms, and content formats that enhance audience engagement.

  • Champion experimentation (A/B testing, new platforms, interactive formats) to evolve brand storytelling and digital experience.

  • Stay current on emerging trends in digital culture, consumer behavior, and technology to position the brand as a leader in digital engagement.

  • Produce monthly reports evaluating the effectiveness of the digital channels and make recommendations for improvements.

  • Maintain a thorough awareness of developments and trends in digital marketing and communications both nationally and internationally and make recommendations appropriate.

  • Implement the unit’s work programme and plans in line with agreed upon procedures and guidelines.

  • Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Marketing Communications

  • Perform any other duties as assigned by the Head, Marketing Communications



Key Performance Indicators (KPIs)




  • Growth in owned community engagement and reach

  • Improvement in digital content performance metrics (views, shares, saves, etc.)

  • Influencer campaign ROI and engagement outcomes

  • Sentiment score and share of positive conversations

  • Quality and timeliness of performance reporting and insights

  • Team productivity and capability growth.



Minimum Education and Experience Required




  • Bachelor’s Degree in Marketing, Communications, Business, or related field.

  • Professional certification in Digital Marketing, Brand Strategy, or Analytics is an advantage.

  • 6–8 years of progressive experience in digital marketing or brand communications, with at least 3 years in a supervisory or managerial capacity.

  • Demonstrated experience leading teams and managing digital campaigns across multiple owned and social platforms.

  • Strong understanding of audience development, influencer marketing, digital content strategy, and performance analytics.



Required Capabilities:

Knowledge:




  • Deep knowledge of digital marketing trends, tools, and audience behavior.

  • Proficiency in social listening and analytics platforms

  • Strong grasp of content strategy, community engagement, and influencer ecosystems.



Skills:




  • Strategic and creative thinking

  • Leadership and team management

  • Analytical and reporting ability

  • Excellent storytelling and communication

  • Project and stakeholder management



Behavioral Attributes:




  • Passion for digital innovation and excellence

  • Collaborative and team-oriented

  • Integrity and accountability

  • Customer-obsessed mindset

  • Agile, proactive, and adaptable

  • Customer Relationship

  • Personal Evolution

  • Autonomy

  • Administrative Work

  • Technical Expertise



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