• Application Deadline:
• Position: Restaurant Supervisor



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 4 years



• Location Lagos




• Job Field Hospitality / Hotel / Restaurant 
  
  

Job brief

• We are urgently looking for a Restaurant Supervisor who will oversee daily restaurant operations, ensuring excellent customer service, smooth workflow, and adherence to quality, hygiene, and safety standards.


• The role involves supervising staff, coordinating service delivery, and supporting management in achieving sales and profitability goals.

Key Responsibilities

• Supervise daily restaurant activities, including customer service, order management, and staff performance.


• Ensure food quality, presentation, and hygiene meet company and regulatory standards.


• Monitor inventory levels and assist in ordering supplies to avoid shortages or waste.


• Train, schedule, and motivate staff to maintain high service standards.


• Handle customer inquiries, feedback, and complaints professionally and promptly.


• Support the manager in tracking sales, preparing reports, and implementing promotional activities.


• Ensure compliance with health, safety, and sanitation regulations.


• Coordinate with kitchen staff, waiters, and cashiers to ensure seamless operations.


• Oversee cash handling and reconcile daily sales when necessary.

Requirements

• Bachelor’s Degree or Diploma in Hospitality Management, Business Administration, or a related field.


• 2 - 4 years of experience in restaurant or food service operations, with at least 1 year in a supervisory role.


• Strong leadership and interpersonal skills.


• Excellent communication, organization, and problem-solving abilities.


• Good knowledge of food safety and hygiene standards.


• Proficiency in POS systems and Microsoft Office tools.


• Ability to work flexible hours, including weekends and holidays.