• Application Deadline:
• Position: Collections Officer



• Job Type Full Time



• Qualification BA/BSc/HND , OND



• Experience



• Location Lagos




• Job Field Finance / Accounting / Audit 
  
  

Role Summary

• We are looking for a collections officer to assist with the collection of outstanding overdrafts.


• The collections officer will contact clients and inform them of their overdrafts, negotiate payment plans, and ensure payments are made as soon as possible.


• To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail.


• A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.

Responsibilities

• Reviewing the company debtor list.


• Contacting customers and informing them of their overdue bills.


• Advising customers on their payment options and suggesting methods of payments.


• Negotiating suitable payment plans.


• Maintaining customer payment records.


• Preparing customer financial statements for banks and the state credit department.


• Writing final notice warnings to customers when payments are not being made.


• Instituting legal action when customers fail to pay their debt.


• Responding to customer queries.


• Contacting lawyers and insurance agencies to facilitate payments.

Required Skill Set

Must Haves:

• BSC, HND or an ND holder in accounting, business management, or a similar field.


• Excellent negotiating skills.


• Good written and verbal communication skills.


• Familiarity with state debt collection laws.


• Knowledge of payment plans and accounting procedures.


• Knowledge of office and accounting software.


• Patience and resilience.


• Previous experience working as a Collections Officer.