Waiters / Waitress at the Stellar Workforce Solutions

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
138529
Job Views
26

Job Description






Job Summary



The Waiter/Waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience for all guests. This role requires attention to detail, strong communication skills, and the ability to work in a fast-paced environment.



Key Responsibilities




  • Greet guests warmly and present menus.

  • Take accurate food and beverage orders and relay them to the kitchen/bar staff.

  • Serve food and drinks in a timely, courteous, and professional manner.

  • Ensure tables are properly set before, during, and after service.

  • Check on guests regularly to ensure satisfaction and promptly address concerns.

  • Process bills, accept payments, and issue receipts as required.

  • Follow all food safety and hygiene standards.

  • Maintain a clean and organized dining area.

  • Collaborate with other team members to ensure smooth service.

  • Upsell food and beverage items when appropriate.



Qualifications & Skills




  • Previous experience as a waiter/waitress or in customer service preferred.

  • Strong communication and interpersonal skills.

  • Ability to multitask and work under pressure.

  • Attention to detail and excellent organizational skills.

  • Positive attitude and professional appearance.

  • Basic knowledge of food and beverage menu items.

  • Ability to stand and walk for long periods.



Physical Requirements




  • Ability to carry trays, plates, and beverages safely.

  • Ability to lift up to 25 lbs occasionally.



Work Environment




  • Fast-paced restaurant, hotel, or hospitality setting.

  • Direct interaction with customers and team members.



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