• Application Deadline:
• Position: Travel and Agency Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 3 - 5 years



• Location Lagos




• Job Field Travels & Tours 
  
  

Job Summary

• Our client is seeking a results-driven and experienced Travel and Agency Manager to oversee the day-to-day operations of our travel and tours business.


• The ideal candidate will manage staff, develop attractive travel packages, ensure exceptional customer service, and drive business growth through strategic planning and sales initiatives.

Key Responsibilities

• Oversee agency operations, bookings, and client services.


• Manage and train travel consultants and support staff.


• Design and promote travel packages, tours, and itineraries.


• Build and maintain strong relationships with clients, vendors, and partners.


• Monitor industry trends, pricing, and travel regulations to ensure compliance and competitiveness.


• Handle escalated customer complaints and resolve issues professionally.


• Achieve sales targets and prepare periodic performance reports.

Requirements

• Bachelor’s degree in Tourism, Business, or related field preferred.


• 3–5 years of proven experience in a travel and tour industry management role.


• Strong leadership, communication, and organizational skills. Knowledge of visa processing, travel booking systems, and destination management.


• Familiarity with industry platforms (e.g., Amadeus, Sabre, Galileo) is an advantage.