• Application Deadline:
• Position: Front Desk Officer



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 3 years



• Location Lagos




• Job Field Administration / Secretarial 
  
  

Role Summary

• Our client is seeking a Front Desk Officer to serve as the first point of contact for customers, manage front-office operations, and provide administrative and clerical support across the organization.


• The ideal candidate should be well-presented, customer-oriented, and highly organized, with excellent communication skills and a friendly disposition.


• The position requires a proactive individual who can handle customer interactions with professionalism, manage inquiries efficiently, and support smooth day-to-day office operations.

Key Responsibilities

• Welcome and attend to customers and visitors in a courteous and professional manner.


• Handle phone calls, emails, and other inquiries while directing them to appropriate departments.


• Maintain a clean, organized, and professional front office environment.


• Provide information about products, promotions, and services to walk-in customers.


• Manage appointments, schedules, and visitor logs.


• Receive, sort, and distribute incoming mail and deliveries.


• Maintain records and files related to front desk and administrative activities.


• Support general office administration and assist other departments as needed.


• Ensure customer satisfaction by providing timely and accurate information.

Requirements and Qualifications

• HND / B.Sc. in Business Administration, Mass Communication, or a related discipline.


• 2 - 3 years of relevant experience in a front desk, customer service, or administrative role (preferably in a retail environment).


• Excellent verbal and written communication skills.


• Proficiency in Microsoft Office tools (Word, Excel, Outlook).


• Strong interpersonal and multitasking abilities.


• Smart appearance, professional demeanor, and excellent customer service attitude.


• Ability to work under pressure and manage multiple priorities efficiently.


• A female is preferred for this role for gender balance.

Key Competencies:

• Customer Service and Relationship Management


• Communication and Telephone Etiquette


• Time Management and Organization


• Attention to Detail


• Problem-Solving and Composure


• Tech Saviness.