• Application Deadline:
• Position: Field Collection Agent - Kwara



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience



• Location Kwara




• Job Field Sales / Marketing / Retail / Business Development 
  
  

Job Responsibilities

• Conduct on-site visits to customers with overdue payments to collect outstanding installments.


• Communicate with customers to understand repayment difficulties and negotiate repayment arrangements.


• Verify customer information and update repayment status in the system promptly.


• Retrieve devices or collateral from defaulted customers when necessary, following company procedures.


• Establish and maintain good working relationships with local police authorities within the assigned LGA to support recovery of long overdue or fraudulent cases.


• Report collection progress, field findings, and potential fraud cases to the supervisor regularly.


• Cooperate with risk control and customer service teams to improve repayment rates.


• Maintain professional conduct and protect the company’s image during all field operations.

Requirements

• Experience: Prior experience in loan collection, field recovery, or related financial services preferred.


• Skills: Good communication and negotiation skills; able to handle difficult customers professionally.


• Responsibility: Strong sense of discipline and accountability; able to work under pressure.


• Mobility: Must be willing to travel within assigned areas for on-site visits.


• Language: Proficiency in local languages; basic English communication required.


• Other: Honest, reliable, and familiar with local geography and market environment