Hotel Supervisor at Goldplates Feast House

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
13 days ago

Additional Details

Job ID
138667
Job Views
28

Job Description






Job Summary




  • We are hiring a Male Hotel Supervisor to oversee day-to-day hotel operations, guest relations, staff performance, and compliance with hospitality standards.



Job Description / Key Responsibilities




  • Supervise daily hotel operations including front desk, housekeeping, bar/restaurant, and room service.

  • Ensure excellent guest experience and handle guest complaints professionally.

  • Manage staff attendance, discipline, grooming, and shift scheduling.

  • Conduct regular inspections of rooms, facilities, and service areas to maintain standards.

  • Monitor inventory of linens, cleaning supplies, and amenities.

  • Verify daily sales reports, cash remittances, and stock usage.

  • Work closely with Management to implement operational improvements.

  • Ensure safety, hygiene, and compliance with hotel policies.

  • Train and support team members to enhance service delivery.



Requirements




  • OND / HND / BSc in Hospitality or related field.

  • Minimum 2 years experience in hotel or hospitality supervision.

  • Strong leadership, communication, and customer service skills.

  • Must be mature, disciplined, and able to work flexible shifts.

  • Proximity to Ikorodu is an added advantage.



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