Hotel Supervisor at Goldplates Feast House

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
4 months ago

Additional Details

Job ID
138667
Job Views
37

Job Description






Job Summary




  • We are hiring a Male Hotel Supervisor to oversee day-to-day hotel operations, guest relations, staff performance, and compliance with hospitality standards.



Job Description / Key Responsibilities




  • Supervise daily hotel operations including front desk, housekeeping, bar/restaurant, and room service.

  • Ensure excellent guest experience and handle guest complaints professionally.

  • Manage staff attendance, discipline, grooming, and shift scheduling.

  • Conduct regular inspections of rooms, facilities, and service areas to maintain standards.

  • Monitor inventory of linens, cleaning supplies, and amenities.

  • Verify daily sales reports, cash remittances, and stock usage.

  • Work closely with Management to implement operational improvements.

  • Ensure safety, hygiene, and compliance with hotel policies.

  • Train and support team members to enhance service delivery.



Requirements




  • OND / HND / BSc in Hospitality or related field.

  • Minimum 2 years experience in hotel or hospitality supervision.

  • Strong leadership, communication, and customer service skills.

  • Must be mature, disciplined, and able to work flexible shifts.

  • Proximity to Ikorodu is an added advantage.



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