• Application Deadline: Sun, 14 Aug 2022 00:00:00 GMT
• Position: HR Operations Analyst


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Abuja


• Job Field Human Resources / HR 
  


• Salary Range ₦150,000 - ₦200,000
  

Responsible for keeping client relations records:

• Physical filing and proper storage of all client-related documents


• Prompt opening of accounts on core banking application.


• Scanning, upload, digital filing, and proper storage of all client documents in Core Banking Application (CBA).


• Coordinate and record client information from bi-annual client profile update exercise.


• Maintenance and daily update of incoming and outgoing mails registers. Appropriate filing of same on shared folder.


• Weekly update and maintenance of client mailing list.


• Proactive resolution of client issues and prompt escalation where necessary.


• Weekly dispatch of client birthday notifications to staff via email. Call & SMS dispatch to celebrants.


• Bonding with clients through client appreciation packages & religious celebration packages.


• Responsible for calling 10 dormant Mass Affluent clients per week and driving reactivation of same.