Telesales Officer at Crossover Microfinance Bank

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
138888
Job Views
46

Job Description






Key Responsibilities




  • Make outbound calls to prospective and existing customers.

  • Present products/services clearly and convincingly to drive sales.

  • Follow up on leads, inquiries, and previous conversations.

  • Maintain accurate records of calls, sales, and customer information.

  • Meet and exceed weekly/monthly sales targets.

  • Provide feedback on customer needs, trends, and opportunities.

  • Handle customer objections professionally and suggest suitable solutions.



Requirements




  • Interested candidates should possess a Bachelor’s Degree

  • 2 years proven experience in telesales, telemarketing, or any phone-based customer engagement role.

  • Excellent communication and negotiation skills.

  • Strong persuasive ability and confidence in speaking with customers.

  • Ability to work with minimal supervision and meet targets.

  • Basic computer skills and familiarity with CRM tools (added advantage).



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