Sales Executive at Smash Technology

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
138892
Job Views
33

Job Description






Job Description




  • The sales executive is responsible for converting qualified leads into active paying customers.

  • This role is strictly indoor sales, with no outdoor marketing required.

  • The ideal candidate must be highly persuasive, target-driven, and skilled in communicating value to prospective customers to ensure high conversion rates.



Responsibilities

Lead Conversion & Sales Delivery:




  • Convert company-generated leads into sales through follow-up calls, messages, and virtual engagements.

  • Achieve monthly and quarterly sales targets set by management.

  • Track and manage leads through the CRM system while ensuring timely follow-up.

  • Educate prospective customers on company products, services, and benefits.



Customer Engagement & Relationship Building:




  • Provide accurate information and handle customer inquiries professionally.

  • Build relationships with new clients and maintain long-term connections for retention.

  • Ensure excellent customer satisfaction through prompt and clear communication.

  • Collaborate with the customer service and operations teams to ensure seamless onboarding of new clients.



Reporting & Documentation:




  • Maintain a daily report of leads contacted, conversions, and pending prospects.

  • Provide weekly performance updates to the branch manager.

  • Ensure proper documentation of customer details and transactions.



Team Collaboration:




  • Work closely with the operations and KYC team to ensure successful onboarding.

  • Participate in sales meetings, training sessions, and performance reviews.

  • Contribute ideas on how to improve sales strategy and lead conversion efficiency.



Requirements




  • OND / HND / BSc in any field (business-related courses are an added advantage).

  • 3 – 8 years of experience in sales, tele-sales, customer service, or lead conversion roles.

  • Strong communication, persuasion, and negotiation skills.

  • Must be target-driven and resilient.

  • Ability to convert leads to sales

  • Familiarity with CRM tools or lead-tracking platforms (added advantage).



Skills & Competencies:




  • Strong sales and negotiation skills

  • Excellent verbal and written communication

  • Good customer management and relationship-building

  • Ability to work with minimal supervision

  • High level of professionalism and confidence

  • Time management and multi-tasking abilities.



Compensation & Benefits




  • Basic Salary: N100,000 monthly

  • Commission:

    • 1.5% – 2.5% on the customer’s first initial deposit

    • Commission is performance-driven and tied to conversion rates




  • Performance recognition and rewards





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