Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
9 days ago

Additional Details

Job ID
138977
Job Views
27

Job Description







  • Contacting and tracking customers and informing them of their overdue loans.

  • Advising customers on their payment options and negotiating suitable payment plans.

  • Following up with clients on previous payment arrangements.

  • Maintaining customer payment records.

  • Responding to customer queries.

  • Maintaining accurate, up-to-date customer account information.

  • Reporting daily progress against targets to the Team Lead.



Requirements:




  • Previous experience working as a Collections/Call Center Agent.

  • Knowledge of payment plans and basic calculation.

  • Working knowledge of Google Suites.

  • Excellent communication and negotiating skills.

  • Good listening skills and superb questioning techniques.



Academic Qualifications:




  • B.Sc./HND/OND/NCE in any field



Compensation:




  • Base salary of  NGN72,600 gross per month.

  • Performance-based bonus of NGN100k based on eligibility.

  • HMO



Come and join the BFree Family - You will not regret it!



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