Supply-Side Officer at New Incentives

Job Overview

Location
Lagos, Kebbi
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
139058
Job Views
46

Job Description






Job Summary




  • The Supply-side Officer (SSO) will be responsible for supply-side review and identification of cases, investigation, acting to resolve cases and daily reporting.

  • In addition, the SSO will make contributions and recommend ideas that will reduce or eradicate stockout and runouts.



Key Duties and Responsibilities




  • Daily review of the various platforms from which supply-side issues can be identified and update of all supply-side logs.

  • Continually communicate with FMs or LCCOs of clinics or LGAs with cases to investigate, identify actions already taken, and ascertain the status of supply-side cases.

  • Develop and disseminate supply-side reports to team members daily via email.

  • Follow up with team members daily and take action to resolve supply-side issues, identify case status, and update the supply-side logs.

  • On alternating weeks, conduct phone calls with all LCCOs and Apex Clinic Officers in charge of vaccine distribution at LGAs and clinics, respectively.

  • Weekly update of the Master case log.

  • Provided verbal supply-side reporting and active participation during the twice weekly government relations team meeting.

  • Engage with supply-side government stakeholders to advocate for the program and supply-side follow-up.

  • Provide innovative recommendations and ideas on minimizing or eradicating supply stockouts and runouts.



Security Awareness:




  • Report all security incidents in areas of operations, including incidents that do not directly affect staff and/or operations.

  • Take responsibility for personal safety and the safety of team members, as applicable, in the field.

  • Read and understand all Security documents in the context of operations, including SOPs and Country Security Plan.



Other Duties:




  • As assigned by leadership (Less than 5% of role).



Key Performance Indicators

Rate of reduction in:




  • monthly number of stockouts

  • monthly number of rankouts



Rate of responsiveness to stockout and runout cases:




  • on the supply-side dashboards

  • Identified during calls to LCCOs

  • Identified during calls to apex clinics



Rate of adherence to:




  • daily updating of the clinic, apex clinic or LGA case logs before night fall

  • Weekly updating of the master case log before the preceding Monday

  • Timely daily reporting to team members via email before 5pm.



Key Requirements

Education and Work Experience:




  • HND or Bachelor’s Degree in any field.

  • Holding a similar position in the NGO sector will be advantageous.

  • Minimum of 1 - 3 years relevant experience in an NGO.

  • The candidate must be a resident or willing to relocate to the locations where the position is advertised.



Skills and Competencies:




  • Good understanding of trends, challenges, opportunities, and regulations relating to the development sector

  • Strong communication skills (verbal and written) in Hausa

  • Strong interpersonal skills

  • Strong customer service and people management skills

  • Strong problem-solving skills

  • High ethical standards and integrity

  • Ability to manage multiple priorities.



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