Job Overview

Location
Lagos, Jigawa
Job Type
Full Time
Date Posted
3 months ago

Additional Details

Job ID
139091
Job Views
81

Job Description






Key Responsibilities:




  • Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.

  • Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.

  • Assist customers with onboarding, application submission, and required documentation.

  • Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.

  • Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.

  • Track daily leads, applications, conversions, and other assigned sales metrics.

  • Follow up with pending customers to ensure completion of applications and final approvals.

  • Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.

  • Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.



Requirements




  • Minimum of OND, NCE, or equivalent qualification.

  • Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.

  • Strong communication, persuasion, and negotiation skills.

  • Ability to work in a fast-paced retail environment with daily customer interaction.

  • Basic understanding of consumer lending and mobile phone markets (preferred, but not required).

  • Computer literacy and ability to use smartphones or digital onboarding tools effectively.

  • Result-driven mindset with a focus on meeting and exceeding sales targets.



Key Competencies




  • Customer service mindset

  • Confidence and resilience

  • Ability to build rapport quickly

  • Accountability and professionalism

  • Goal-oriented with strong follow-through



Compensation & Benefits




  • Competitive guaranteed monthly basic salary of N70,000

  • Unlimited bonuses based on phone installment sales (N1,000 per phone sold)

  • Training, coaching, and growth opportunities

  • Performance incentives and rewards



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