Job Description
JOB SUMMARY
- Provide assistance in the day-to-day management of the laboratory and deliver technical support to the technical team, Business Development team, customers, and the Blending team
KEY RESPONSIBILITIES
- Assist in preparing, standardize, and record reagents used for chemical analysis of production and drilling fluids and oil field assay.
- Ensure availability of required analytical reagents/chemicals in production and drilling fluids, and oil field assay.
- Provide support to the BD team to acquire new customers and maintain existing customers in MacDermid, Wilhelmsen and Oil field Chemicals.
- Maintain good Laboratory house keeping
- Participate in Oil field chemicals methods, analysis and reports
- Foster productive partnerships with technical counterparts within customer businesses.
- Assist in explaining technical information from customers to help market-facing teams build knowledge and grow the business
- Ensure up-to-date calibration of laboratory equipment according to schedule.
- Perform laboratory QA and QC on product samples received, ensure timely release of results, and maintain required documentation of all products tested.
- Research and carry out seamless methods in achieving procedural manuals
- Maintain reference samples used for chemical analysis for a minimum of number of 180 days, for future use.
- Issue Certificate of Analysis (CoA) and batch number to every locally sourced/blended product.
- Assist in blending formulations and ratio of a chemicals with the blending team.
- Provide support during external audits and partake in quarantine (if required) and disposal of unwanted products safely and efficiently.
- Liaise with relevant supervisory agencies like NAFDAC, SON etc on all relevant matters and secure all required permits
ACCOUNTABILITIES
- Quality of relationships built with customer technical teams
- No of chemical/reagent stock-out experienced
- Accuracy and compliance of equipment used in the laboratory
- Timeliness and effectiveness of handling incoming samples
- Accuracy and timeliness of test results
- Comprehensiveness and Quality of documentation developed on customer concerns and
- complaints
- Safety levels/records in the laboratory; no. of accident-free operations
- Client satisfaction levels
PROFESSIONAL QUALIFICATIONS
- B.Sc./HND/B.Tech in any Natural Science or Technology course (Chemistry, Industrial Chemistry, Biochemistry, Microbiology, Biological Sciences)
- Minimum of one year experience in a Chemical/Analytical Laboratory
- Good knowledge and understanding of chemical reagents and their interactions
- Very good wet chemistry knowledge
- Customer service and relationship management
- Good listening and learning skill
- Proficient in the use of Microsoft office suite
- Relationship management
- Deep understanding of basic chemical composition
- Good communication skills
- Helpful and personable attitude with evident desire to assist all employees to perform effectively
- Organized and efficient; able to prioritize work with minimal or no supervision
- Ability to multitask and manage conflicting deadlines and tight schedules
- Must exhibit high level of personal and professional integrity
- Good Interpersonal Skills
- Maturity, tact and including the ability to relate with different categories of people
- Flexibility and willingness to work beyond strict job requirements
- An enterprising attitude that is quick to search out alternative solutions to needs or problems.