Job Description
Role Summary
- The ideal candidate will support engineers, designers, and production teams by assisting with equipment maintenance, product development, documentation, and quality assurance processes.
- This role requires strong organizational skills, technical aptitude, attention to detail, and the ability to work with cross-functional teams to ensure smooth technical operations.
Key Responsibilities
- Provide technical support to the engineering and production teams, including troubleshooting equipment issues and assisting with machinery setup and installation.
- Perform routine maintenance and minor repairs on production equipment, tools, and machinery (including generators).
- Create, update, and organize technical documentation such as product specifications, assembly guides, and equipment manuals.
- Assist in product quality assurance by supporting quality control checks, identifying defects, and recommending corrective actions.
- Collaborate with production, design, sales, and other departments to ensure technical requirements are met for product development and manufacturing.
- Support new product development activities, including prototype building, material testing, and functionality evaluations.
- Manage technical files, perform data entry, and carry out administrative duties to support technical and operational workflows.
- Train and guide new hires, interns, and team members on equipment use, processes, and safety procedures.
- Research industry trends, materials, technologies, and manufacturing processes to support continuous improvement initiatives.
- Perform other technical or operational duties as assigned.
Experience & Qualifications
- Bachelor’s Degree in Architecture, Mechanical Engineering, Product Design, Industrial Design, or a related technical field.
- Minimum of 2 years experience in a technical support, production support, or engineering assistant role, preferably in furniture, construction, manufacturing, or design industries.
- Proficiency in CAD software (AutoCAD, ArchiCAD, Revit, or similar) is a strong advantage.
- Strong analytical and problem-solving skills for diagnosing and resolving technical issues.
- Excellent communication skills for documentation, reporting, and cross-team collaboration.
- Strong organizational and multitasking abilities to manage varied responsibilities in a fast-paced environment.
- Physical stamina to support tasks that involve equipment handling, prototype build-up, or material movement.
- Portfolio Submission: Applicants must submit a portfolio showcasing creativity and technical capability (e.g., product sample, completed project, prototype, or concept work).