• Application Deadline: Fri, 5 Dec 2025 00:00:00 GMT
• Position: Administration Manager



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 7 - 10 years



• Location Abuja




• Job Field Administration / Secretarial 
  
  




• Salary Range ₦300,000 - ₦400,000/month
  
  

Salary: N350,000-400,000    

Responsibilities

The ideal candidate will (but is not limited to):

• Oversee daily administrative operations of the recreational center to ensure smooth workflow and coordinated service delivery.


• Supervise and manage front-desk operations, including member registrations, inquiries, bookings, and guest support.


• Prepare staff schedules, manage attendance, and evaluate performance to maintain high service standards.


• Develop, update, and enforce administrative policies, SOPs, and operational guidelines.


• Coordinate with maintenance teams to ensure facilities, equipment, and amenities are clean, functional, and safe.


• Monitor stock levels and manage procurement of supplies, materials, and service contracts.


• Assist in budget planning, expense tracking, and financial reporting to support cost-effective operations.


• Maintain accurate administrative records, reports, compliance logs, and documentation for audits.


• Oversee membership systems, payment processing, renewals, and customer data management.


• Handle escalated customer concerns and service-related issues promptly and professionally.


• Support planning, scheduling, and execution of recreational programs, activities, and events.


• Ensure compliance with health, safety, facility standards, and hospitality regulations.


• Conduct regular facility inspections to identify maintenance needs, safety risks, or operational gaps.


• Coordinate emergency procedures, incident reporting, and safety protocol implementation.


• Monitor and coach administrative staff to improve service quality and operational performance.


• Collaborate with marketing and customer service teams to enhance member engagement and program participation.


• Prepare administrative summaries, operational updates, and financial reports for the Operations Manager.


• Identify operational inefficiencies and recommend process improvements to enhance overall center performance.

Requirement

• A Bachelor’s degree in Business Administration, Hospitality Management, Recreation Management, or related field.


• A minimum of 10 years of progressive experience in administrative or operations management, preferably in a recreational, hospitality, or tourism facility.


• Advanced proficiency in MS Office, scheduling tools, and membership or facility management systems.


• Strong understanding of facility operations, customer service standards, and recreational program coordination.

Required Competencies:

• Efficient coordination of administrative and facility operations.


• High customer satisfaction and timely resolution of escalated issues.


• Accurate, timely reporting and documentation management.


• Well-maintained facilities with minimal operational disruptions.


• Effective staff management and performance improvement.


• Compliance with SOPs, safety regulations, and facility standards.


• Timely procurement and cost control.


• Successful execution of recreational programs and activities.


• Positive feedback from management, staff, and guests.