• Application Deadline: Sun, 30 Nov 2025 00:00:00 GMT
• Position: Business Process Analyst



• Job Type Full Time



• Qualification BA/BSc/HND



• Experience 2 - 4 years



• Location Lagos




• City Lekki




• Job Field Data, Business Analysis and AI 
  
  

Department: Strategy & Operations / Process Improvement

Reports To: Managing Partner

Location: Lekki Phase 1, Lagos

The Business Process Analyst will play a key role in driving operational efficiency and supporting our clients with data-driven process improvement initiatives.

Job Summary

The Business Process Analyst is responsible for evaluating, analysing, and optimizing business processes within Maurice Xandra Solutions Limited and for client-related projects. The role involves identifying inefficiencies, documenting workflows, recommending improvements, and supporting change management initiatives to ensure smooth implementation. The ideal candidate is detail-oriented, analytical, and comfortable engaging both internal teams and external clients.

Key Responsibilities

Process Analysis & Improvement

• Assess existing business processes to identify gaps, inefficiencies, and opportunities for improvement.


• Develop future-state process designs aligned with organizational and client objectives.


• Use process mapping tools to visualize workflows and recommend optimized solutions.


• Conduct root-cause analysis and support continuous improvement initiatives.

Documentation & Reporting

• Develop and maintain accurate process documentation, SOPs, and workflow diagrams.


• Prepare reports, analyses, and presentations to support decision-making.


• Ensure all documentation follows Maurice Xandra Solutions Limited’s quality standards.

Client & Stakeholder Engagement

• Work closely with internal teams and clients to gather requirements and understand business needs.


• Facilitate process review meetings, workshops, and interviews.


• Communicate findings, project updates, and recommendations effectively to stakeholders.

Data Analysis & Insights

• Collect and analyse process-related data to support insights and performance evaluations.


• Develop KPIs and dashboards to track process efficiency and project progress.


• Support the monitoring and evaluation of processes post-implementation.

Project & Change Support

• Contribute to change management plans for newly designed processes or systems.


• Support training and onboarding related to process updates.


• Collaborate with project teams to ensure smooth implementation of improvements.

Qualifications & Requirements

Education

• Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, Economics, or a related field.

Experience

• 2–4 years of experience in business process analysis, operations, project management, or consulting.


• Exposure to management consulting or HR consulting environments is a plus.

Skills & Competencies

• Strong analytical and critical-thinking skills.


• Excellent communication and presentation skills.


• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).


• Ability to develop clear documentation and workflows.


• Strong attention to detail and organizational skills.


• Ability to manage multiple projects simultaneously.

Key Competencies

• Problem-Solving


• Stakeholder Management


• Process Mapping


• Data Interpretation


• Project Coordination


• Continuous Improvement