Pharmacy Manager at Elizabeth Maddeux

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
6 days ago

Additional Details

Job ID
139237
Job Views
26

Job Description






Location: Egbeda, Lagos



About the Role




  • Our client in the pharmaceutical industry seeks to hire a highly experienced Pharmacy Manager. The ideal candidate will be responsible for overseeing all activities of the various Pharmacists across the various branches; supervising pharmacy operations,providing advice to the Pharmacists on dispensing, providing professional drug-use guidance, and ensuring full compliance with pharmacy standards and regulatory requirements.

  • This role demands strong leadership, excellent communication skills, and a deep commitment to exceptional patient care within a fast-paced retail healthcare environment.

  • The Pharmacy Manager will also play a critical role in driving operational efficiency, ensuring regulatory compliance, managing staff, and supporting the financial performance of the pharmacy.



Key Responsibilities

Operational Leadership:




  • Supervise Pharmacists across various branches on day-to-day operations to ensure seamless service delivery.

  • Ensure adherence to standard operating procedures (SOPs), ethics, and dispensing protocols.

  • Observe customer flow and advise on best practices to ensure prompt service and minimal wait time across the various branches.

  • Work closely with the Pharmacists on ground to improve operational processes.



Staff Supervision & Team Management:




  • Lead, supervise, and mentor pharmacists, technicians, and support staff.

  • Conduct training, coaching, and continuous capacity development.

  • Prepare staff schedules and ensure proper shift coverage.

  • Monitor staff performance and conduct regular evaluations.

  • Promote a culture of teamwork, professionalism, and accountability.



Inventory, Procurement & Supply Chain Management:




  • Oversee procurement, stock management, product storage, and documentation.

  • Maintain optimal stock levels and ensure strict expiry/near-expiry control.

  • Identify fast-moving, slow-moving, and high-value products for strategic planning.

  • Liaise with suppliers and negotiate pricing where necessary.

  • Ensure accurate stock reconciliation and readiness for audits.



Regulatory Compliance & Documentation:




  • Ensure compliance with PCN regulations and all pharmacy licensing requirements.

  • Maintain proper records including controlled drug registers, inventory logs, and sales documentation.

  • Prepare and submit relevant regulatory reports.

  • Ensure adherence to health and safety standards.



Financial & Sales Performance Management:




  • Monitor and analyze sales performance, revenue growth, and profit margins.

  • Implement strategies to increase prescription volume and customer retention.

  • Support budgeting, forecasting, and cost-management initiatives.

  • Reduce losses through strict inventory and process control.



Customer Care & Professional Service Delivery:




  • Provide accurate medication counselling and professional pharmaceutical advice.

  • Resolve customer complaints promptly and courteously.

  • Ensure excellent customer service and uphold patient confidentiality.

  • Promote health awareness and pharmacy-driven wellness initiatives.



Requirements




  • Bachelor of Pharmacy (B.Pharm); PharmD is an added advantage.

  • Minimum of 10 years post-qualification experience.

  • Proven experience managing multiple pharmacies or pharmacy chains (mandatory).

  • Strong leadership and people management skills.

  • Excellent knowledge of pharmaceutical regulations and retail operations.

  • Strong communication, analytical, and problem-solving abilities.

  • High ethical standards and professionalism.

  • Experience with pharmacy management software is an added advantage.



Benefits




  • Competitive salary of N400,000 net per month. 

  • Growth and Development opportunities

  • Employer Contributory Pension

  • Health Insurance



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